Job Details

May 18, 2017
2017-05-31
GTA
Sales / Marketing
Full Time
High School or Less

#S1215 INBOUND SALES AGENT

Zedd Customer Solutions is a Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals. We understand our clients’ need for outstanding management of their customer relationships and are fully committed to exceeding their expectations in all aspects of our solutions.

 

 

POSITION DETAILS & SUMMARY:

Seeking experienced Telephone Sales Representatives for Inbound Sales program

Card activation and upsell calls for Major Canadian Bank

Successful Sales Representatives earning potential is $16/hr

Company benefit plan available

 

Job Duties:

  • Handle inbound telephone calls
  • Meet established program requirements
  • Provide exceptional sales and customer service and maintains established acceptance rating on quality monitoring tests
  • Accurately input information to Zedd and client systems
  • Resolve customer concerns immediately and effectively. Display professionalism and courtesy at all times
  • Quickly and correctly answer product questions. Have full knowledge of features and benefits of products and services. Seek to stay informed of program changes
  • Clearly understand the practices and procedures of the department and job responsibilities
  • Operate a computer system effectively

 

Job Requirements:

  • Minimum 6 months experience in a sales environment is an asset
  • Strong command of English language
  • Able to quickly adapt to job changes
  • The ability to work well with others
  • Demonstrates accuracy, thoroughness, and orderliness in performing work assignments
  • Conveys an impression that reflects favorably upon the company

In order to apply for this position email your resume directly to melody.ngai@senecacollege.ca • Please indicate who your Employment Consultant or Job Developer is (if applicable) • Indicate where you found this job posting • State how your qualifications are a good match for the position • Only those selected for an interview will be contacted